{"id":6077,"date":"2025-06-02T00:19:19","date_gmt":"2025-06-02T00:19:19","guid":{"rendered":"https:\/\/medical-article.com\/?p=6077"},"modified":"2025-06-02T00:19:19","modified_gmt":"2025-06-02T00:19:19","slug":"allina-health-sees-early-success-from-voice-ai-in-call-centers","status":"publish","type":"post","link":"https:\/\/medical-article.com\/?p=6077","title":{"rendered":"Allina Health Sees Early Success From Voice AI in Call Centers"},"content":{"rendered":"<p><a href=\"https:\/\/medcitynews.com\/2025\/06\/hospital-healthcare-ai\/\"><\/a><\/p>\n<p>About six months after rolling out voice AI in its call centers, Allina Health is already seeing signs that the tool is doing a good job of improving the patient experience. The technology is reducing patients\u2019 average call times by 5-10 seconds, and 80% of calls are now answered in 45 seconds or less.<\/p>\n<p>The post <a href=\"https:\/\/medcitynews.com\/2025\/06\/hospital-healthcare-ai\/\">Allina Health Sees Early Success From Voice AI in Call Centers<\/a> appeared first on <a href=\"https:\/\/medcitynews.com\/\">MedCity News<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>About six months after rolling out voice AI in its call centers, Allina Health is already seeing signs that the tool is doing a good job of improving the patient experience. The technology is reducing patients\u2019 average call times by 5-10 seconds, and 80% of calls are now answered in 45 seconds or less. The&#8230;<\/p>\n","protected":false},"author":0,"featured_media":6080,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-6077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-medicine"],"_links":{"self":[{"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/posts\/6077"}],"collection":[{"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/medical-article.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6077"}],"version-history":[{"count":0,"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/posts\/6077\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/media\/6080"}],"wp:attachment":[{"href":"https:\/\/medical-article.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6077"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medical-article.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6077"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medical-article.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}