{"id":9542,"date":"2025-11-12T14:28:00","date_gmt":"2025-11-12T14:28:00","guid":{"rendered":"https:\/\/medical-article.com\/?p=9542"},"modified":"2025-11-12T14:28:00","modified_gmt":"2025-11-12T14:28:00","slug":"health-insurance-enrollment-winning-oep-with-a-tech-driven-call-center","status":"publish","type":"post","link":"https:\/\/medical-article.com\/?p=9542","title":{"rendered":"Health Insurance Enrollment: Winning OEP With a Tech-Driven Call Center"},"content":{"rendered":"<p><a href=\"https:\/\/medcitynews.com\/2025\/11\/health-insurance-enrollment-winning-oep-with-a-tech-driven-call-center\/\"><\/a><\/p>\n<p>Adding more agents or buying more leads are just pieces of the puzzle, but they don\u2019t address the multifaceted challenge of open enrollment. Teams must be aligned around meaningful metrics rather than vanity measures like total dials.\u00a0<\/p>\n<p>The post <a href=\"https:\/\/medcitynews.com\/2025\/11\/health-insurance-enrollment-winning-oep-with-a-tech-driven-call-center\/\">Health Insurance Enrollment: Winning OEP With a Tech-Driven Call Center<\/a> appeared first on <a href=\"https:\/\/medcitynews.com\/\">MedCity News<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Adding more agents or buying more leads are just pieces of the puzzle, but they don\u2019t address the multifaceted challenge of open enrollment. Teams must be aligned around meaningful metrics rather than vanity measures like total dials.\u00a0 The post Health Insurance Enrollment: Winning OEP With a Tech-Driven Call Center appeared first on MedCity News.<\/p>\n","protected":false},"author":0,"featured_media":9543,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-9542","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-medicine"],"_links":{"self":[{"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/posts\/9542"}],"collection":[{"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/medical-article.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9542"}],"version-history":[{"count":0,"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/posts\/9542\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medical-article.com\/index.php?rest_route=\/wp\/v2\/media\/9543"}],"wp:attachment":[{"href":"https:\/\/medical-article.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medical-article.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medical-article.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}