Crothall EVS Team at MedStar Harbor Hospital Wins Certificate of Merit

Accountability drives success, and for Kevin Theis, Director of Environmental Services (EVS) and Linen Services at MedStar Harbor Hospital, it’s a core value. His commitment to both team and personal accountability recently earned the EVS team a prestigious Certificate of Merit from the Association for the Health Care Environment (AHE). This national recognition honors environmental…

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Breaking Language Barriers in Healthcare Employee Communication with TeamTranslate™

Effective communication is the backbone of any successful operation, especially in environments as dynamic and diverse as healthcare. In hospitals across the country, language barriers have long been a challenge, impacting everything from day-to-day operations to patient care and satisfaction.    Breaking Down Language Barriers in Healthcare Employee Communication Enter Relay’s TeamTranslate™ feature—a groundbreaking technology designed…

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A failing health care system caused my husband’s death

This opinion article was originally published in STAT: A failing health care system caused my husband’s death. His care team was incredibly kind, but they lacked the resources to save his life. On Tuesday, September 17, the Centers for Disease Control and Prevention, the Centers for Medicare and Medicaid Services, and the Agency for Healthcare…

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Even Political Rivals Agree That Medical Debt Is an Urgent Issue

While hot-button health care issues such as abortion and the Affordable Care Act roil the presidential race, Democrats and Republicans in statehouses around the country have been quietly working together to tackle the nation’s medical debt crisis. New laws to curb aggressive hospital billing, to expand charity care for lower-income patients, and to rein in…

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