
Epic’s “Emmie” Chatbot Enhances the Patient Voice – For Their *Real* Customers
By MICHAEL MILLENSON A Rock Health write-up of this year’s Epic Users Group Meeting captured the artificial intelligence vibe with a play on the names of three new AI chatbots rolled out by the country’s dominant electronic health record firm. “Epic Goes APE (Art, Penny and Emmie),” read the headline, using the first letters of…