Patty Hayward, TalkDesk

Patty Hayward is GM of Healthcare and Life Sciences at TalkDesk. TalkDesk runs the technology for contact centers that helps companies across health care connect and manage their consumers. You’ve probably unknowingly used their technology when you call (or now text or email) your health plan, your provider system or call into one of those…

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Election Outcome Could Bring Big Changes to Medicare

On the campaign trail, both former President Donald Trump and Vice President Kamala Harris are eager to portray themselves as guardians of Medicare. Each presidential candidate accuses the other of backing spending cuts and other policies that would damage the health insurance program for older Americans. But the election’s outcome could alter the very nature…

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Paid Sick Leave Is Up for a Vote in Three States

ST. LOUIS — Voters in Missouri, Nebraska, and Alaska will soon decide whether workers in those states should be entitled to paid sick leave. If approved, the ballot measures would allow many workers to accrue paid time off, a benefit supporters say means workers — especially those with low-paying jobs — would no longer have…

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