State of Claims 2024: Insights from survey findings

Despite increased access to claims management technology, claims denials are still on the rise in 2024. Contributing factors include growing healthcare costs, stricter payer reimbursement policies, and claims processing errors. Providers are seeing an uptick in nonpayment, plus an added burden on administrative staff, disrupted patient care, and hits to the bottom line. Experian Health…

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Health and Health Care Among Adults with Previous Experiences of Homelessness: Findings from the KFF Survey on Racism, Discrimination, and Health

This report examines the circumstances and health needs of adults who report previous experiences with homelessness. Analysis of KFF’s Racism, Discrimination, and Health survey finds that people who have experienced homelessness have disproportionate health needs and face great socioeconomic challenges than those who have never experienced homelessness.

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What is Medicaid Estate Recovery?

Under estate recovery, state Medicaid programs are required to recover the costs of long-term care and related hospital and prescription drug services for enrollees ages 55 and older. KFF examines the wide variation in estate recovery practices across states as well as the criticisms of this policy, which have led to federal proposals to modify…

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Allowing Medicare to Negotiate Drug Prices Remains Broadly Popular Among Voters, Though Most Are Unaware of the Law and Its Projected Savings

Allowing Medicare to negotiate drug prices on behalf of older Americans remains broadly popular across partisans, though many voters are unaware of the new law and the billions of dollars it is expected to save in 2026, a new KFF Health Tracking Poll finds. A large majority (85%) of voters say they support allowing the…More

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How Wooster Community Hospital collected $3.8M in patient balances with Collections Optimization Manager

Could a more targeted approach to patient collections help providers maximize revenue? Wooster Community Hospital (WCH) has proof that it can – to the tune of a 7.75% boost in annual collections. In a recent webinar, Kristen Shoup, Wooster’s Revenue Cycle Director, and Judy Wirtz, Senior Analytics Consultant at Experian Health, shared their success in…

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