Hispanic Heritage Month Spotlight: Sonia Maldonado

From September 15 to October 15, we are joining the nation in celebrating Hispanic Heritage Month, a month which honors the diverse cultures of Americans whose ancestors represent countries in Central and South America, the islands of the Caribbean, Mexico, and Spain. During this time, Crothall Healthcare wants to shine a spotlight on our Hispanic…

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Crothall EVS Team at MedStar Harbor Hospital Wins Certificate of Merit

Accountability drives success, and for Kevin Theis, Director of Environmental Services (EVS) and Linen Services at MedStar Harbor Hospital, it’s a core value. His commitment to both team and personal accountability recently earned the EVS team a prestigious Certificate of Merit from the Association for the Health Care Environment (AHE). This national recognition honors environmental…

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Breaking Language Barriers in Healthcare Employee Communication with TeamTranslate™

Effective communication is the backbone of any successful operation, especially in environments as dynamic and diverse as healthcare. In hospitals across the country, language barriers have long been a challenge, impacting everything from day-to-day operations to patient care and satisfaction.    Breaking Down Language Barriers in Healthcare Employee Communication Enter Relay’s TeamTranslate™ feature—a groundbreaking technology designed…

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The Digital Renaissance in Health Plan Ops: What Technologies Should Insurers Deploy?

With rising expectations from every stakeholder in the insurance ecosystem, the ability to quickly process data, automate key processes, and rapidly build and iterate on digitally supported health plans will be essential. To stay afloat, health plan providers need experienced partners who can implement strategic technology with powerful outcomes, as the landscape evolves. The post…

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Payers Are Putting Profit Over Patients with Denials and Prior Auth Policies, Hospitals Say

Hospitals are facing increasingly burdensome policies from commercial insurers, leading to problems with cash flow and patient safety. Hospital executives think federal regulators need to enact stricter policies that require payers to operate on faster timelines, as well as provide more transparency into their reasons for denying claims. The post Payers Are Putting Profit Over…

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