Improving no-show rates is not just about perfecting our reminders — it’s about redesigning the member experience from the ground up and creating systems that reflect and accommodate the realities of members’ lives. The post Turning Missed Appointments into Meaningful Member Action appeared first on MedCity News.
Justin Schrager is the CMO of Vital.io. Their technology sits in the hospital telling patients what is going on with their care while they are in the hospital, particularly in the ER. Justin showed a deep demo about the patient experience of using Vital.io which includes what the patient can expect and guides them through…
Kaiser Permanente consolidated 12 EHR instances across California into two in a matter of hours without disrupting patient care. This project has simplified clinical workflows and improved data consistency, as well as provided a rare example of EHR consolidation executed successfully at scale, said Neil Cowles, the health system’s chief information and technology officer. The…
In the weeks after the Trump administration reduced the number of recommended childhood vaccines for routine use, the public’s trust in the CDC remains at its lowest point. Among those who have heard about the recent changes to the recommended childhood vaccine schedule, more say they expect the changes to have a negative impact than…
The healthcare organizations getting this right are not defined by how much they’ve automated. They are defined by how deliberately they’ve protected the human touchpoints that drive trust, engagement, and outcomes. The post The Human Behind the Machine: Why Healthcare Must Resist the Rush To Automate appeared first on MedCity News.
Physician leader TJ Redington outlines the advantages of CINs for provider leaders
A new 2025 report reveals that cyberattacks are increasingly disrupting patient care, with 72 percent of organizations affected
KFF Health News senior correspondent Aneri Pattani discussed how mental health therapists are finding it difficult to work with insurance companies on WOSU Public Media’s “All Sides with Amy Juravich” on March 27. Click here to hear Pattani on “All Sides with Amy Juravich” KFF Health News national public health correspondent Amy Maxmen discussed the effects of…
Western Massachusetts, a patchwork of rural communities and low-income cities, is a difficult place to find a primary care doctor if you don’t already have one. Frustrated patients often turn to online forums, asking for leads or advice on how to find a practice that is accepting new patients. One name repeatedly crops up in…
Public access to government records that document the handling of illnesses, faulty products, and safety lapses at health facilities will slow after mass firings at the federal Department of Health and Human Services swept out staff members responsible for releasing records, according to transparency advocates and health experts. HHS Secretary Robert F. Kennedy Jr.’s layoffs…