Social Security Praises Its New Chatbot. Ex-Officials Say It Was Tested But Shelved Under Biden.

John McGing couldn’t reach a human. That might be business-as-usual in this economy, but it wasn’t business; he had called the Social Security Administration, where the questions often aren’t generic and the callers tend to be older, disabled, or otherwise vulnerable Americans. McGing, calling on behalf of his son, had an in-the-weeds question: how to…

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Women’s History Month Spotlight: Maureen Gremminger

Maureen Gremminger, EVS Resident Regional Manager, Inspira Health Network in Mullica Hill, New Jersey I was an office manager at a moving company before joining Crothall’s Manager in Training program in 2012. At that time, I met Joce-Lyn Hanton, who was an operations manager.  She was so inspirational; she knew everything about cleaning.  The first…

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How Crothall is Advancing Healthcare Technology Management

Harnessing AI to Enhance Efficiency In Healthcare Technology Management Healthcare Technology Management (HTM) is evolving rapidly, and artificial intelligence (AI) is at the forefront of this transformation. By integrating AI into our CMMS, we’re exploring new ways to enhance operations, improve efficiency, and deliver better outcomes for healthcare facilities. These advancements reflect our dedication to…

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Survey on the Healthcare Financial Landscape Offers a Roadmap for Stakeholders

[Sponsored] Zelis highlights, through a recent survey, how employers, payers, and consumers are integrating digital tools to manage healthcare costs. The findings provide a comprehensive view of the healthcare financial landscape, bringing together stakeholder perspectives, priorities and the opportunities to address them. The post Survey on the Healthcare Financial Landscape Offers a Roadmap for Stakeholders…

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The Healthcare Sector’s Digital Contagion: Ransomware’s Relentless Grip

In a sector where delays are measured in lives, early detection, lower attacker dwell time, and system-level misdirection can literally save lives. By marrying preemptive and deceptive technologies, organizations can blunt the attack surface while simultaneously exposing hidden threats before damage is done.  The post The Healthcare Sector’s Digital Contagion: Ransomware’s Relentless Grip appeared first…

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