O’Connor Hospital Recognized for Top Performance in Cleanliness by Crothall Healthcare

Crothall Healthcare has recognized O’Connor Hospital with a Legacy Award, celebrating its nationwide top-ranking performance in environmental services (EVS). EVS professionals are the team members responsible for keeping hospitals, clinics, nursing homes, operating rooms, and all other patient care areas clean and safe by adhering to infection control procedures. In 2025, O’Connor Hospital’s year-to-year patient experience…

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Convention Invisibility Teaches A Crucial Health Policy Lesson

By MICHAEL MILLENSON It’s close to an iron rule: Politics drives policy. In that context, the health policy issues that were largely invisible at the Republican and Democratic conventions taught a crucial political lesson. Start with access. According to KFF (formerly the Kaiser Family Foundation), more than 25 million Americans have been disenrolled from Medicaid as of…

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Improving the patient experience – why it matters

No matter how much the healthcare industry evolves — whether through new legislative priorities or advances in AI and automation — one thing remains constant: the patient experience matters. Patients expect quality care, quickly. For five years running, timely access has been a top priority for patients, according to Experian Health’s State of Patient Access…

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Congress’ New Healthcare Package: 7 Things to Know

This week, Congress reached a bipartisan healthcare deal as part of a larger $1.2 trillion spending bill, combining funding increases, policy reforms and program extensions. The proposal maintains key programs like CMS coverage for telehealth and hospital-at-home care, but stops short of renewing enhanced ACA premium tax credits. The post Congress’ New Healthcare Package: 7…

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