Addressing pain points of healthcare’s digital front door

Lines at the desk, phones ringing off the hook and a stack of insurance questions waiting to be resolved — this is the daily reality for many patient access teams. Today’s patients find these “front door” bottlenecks in healthcare particularly frustrating, especially since they can envision how much smoother the process could be with the…

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Journalists Talk Public Health Data Under Trump, Therapists’ Discontent With Insurers

KFF Health News senior correspondent Aneri Pattani discussed how mental health therapists are finding it difficult to work with insurance companies on WOSU Public Media’s “All Sides with Amy Juravich” on March 27. Click here to hear Pattani on “All Sides with Amy Juravich” KFF Health News national public health correspondent Amy Maxmen discussed the effects of…

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Debunked Episode 15: How Did UnitedHealth Fail to Anticipate a Rise in Medical Utilization Costs?

United Healthcare’s shocking quarterly earnings miss, a new regular feature on the Trump administration’s healthcare moves, and the future of value-based care. That’s the focus of the latest episode of the Debunked podcast with MedCity News Editor-in-Chief Arundhati Parmar and Samir Batra, managing partner of Health Innovation Pitch. The post Debunked Episode 15: How Did…

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Do Gun-Purchase Waiting Periods Save Lives?

That is the title of a paper by Arnold and Priestley (2025). They examine whether gun purchase wait periods impact suicide rates using both variation in gun laws by state over time as well as variation in a county’s distance to the nearest state without a waiting period. First, some background on US gun purchase…

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