The Front Door of Healthcare Isn’t What You Think: How the Patient Payment Experience Defines Loyalty

When paying for care becomes a source of frustration, patients feel the pain. When the process feels easier elsewhere, they’re more likely to look for a new provider. Getting these processes right isn’t just about convenience, it’s about preserving trust and strengthening long-term relationships with patients. The post The Front Door of Healthcare Isn’t What…

Read More

Journalists Talk Shooting’s Toll on Children and State Handling of Opioid Settlement Funds

KFF Health News Midwest correspondent Bram Sable-Smith discussed the enduring trauma experienced by children who survived the Super Bowl parade shooting earlier this year on KMOX’s “Total Information AM” on Aug. 22. Click here to hear Sable-Smith on “Total Information AM” Read Sable-Smith and Peggy Lowe’s “Kids Who Survived Super Bowl Shooting Are Scared, Suffering…

Read More

2025 Employer Health Benefits Survey

This annual survey of employers provides a detailed look at trends in employer-sponsored health coverage, including premiums, worker contributions, cost-sharing provisions, offer rates, and more. This year’s report also looks at how employers are approaching coverage of GLP-1 drugs for weight loss, including their concerns about utilization and cost.

Read More