And Yet It Moves

By KIM BELLARD Science buffs will recognize the title as the (possibly apocryphal) quote Galileo muttered after he was forced by the Catholic Church to recant his assertion that the earth moved around the sun, contrary to church dogma. We’re in an era where it is the Trump Administration, not the church, forcing people and…

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How Sutter Health Uses AI Agents to Handle Patients’ Scheduling, Refills & Billing Questions

Sutter Health is rolling out Hyro’s AI agents, which give patients 24/7 support for things like scheduling, prescription refills and billing questions. These agents aim to make routine healthcare interactions faster and easier, while also freeing up staff to handle more complex cases and providing data insights to improve the overall patient experience. The post…

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How Sutter Health Uses AI Agents to Handle Patients’ Scheduling, Refills & Billing Questions

Sutter Health is rolling out Hyro’s AI agents, which give patients 24/7 support for things like scheduling, prescription refills and billing questions. These agents aim to make routine healthcare interactions faster and easier, while also freeing up staff to handle more complex cases and providing data insights to improve the overall patient experience. The post…

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Key Takeaways from CMS’s Rural Health Funding Announcement

This brief describes five key takeaways from CMS’s Notice of Funding Opportunity for the $50 billion Rural Health Transformation Program. It includes information about how CMS intends to review state applications and distribute funds and ongoing questions about the impact on rural hospitals, the distribution of funds across rural hospitals and states, and issues related…

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